1. Refund Period: Refunds are allowed within X days from the date of purchase. Products must be in their original packaging and unused.
2. Refund Product: Any applicable return processing any other product can be replacedwill be refunded to the customer.
3. Refund Processing Time: Once a return is approved, funds will be credited to the customer’s account within Y days.
4. Point of Contact for Delays or Disputes: In case of any delays or disputes, please reach out to our support team. Contact details are provided below:
o Email: support@apollofruitproducts.com
o Phone: [Customer Service Number]
5. Non-Refundable Products: Certain items may not be eligible for returns or refunds. If the refund policy does not apply to specific products, this will be clearly stated at the time of purchase.
6. Return Procedure: To initiate a return, please follow these steps:
o Contact our support team with your order details.
o Carefully pack the product in its original packaging for return.
o Ship the product to the designated return address provided by our support team.